Privacy Policy

GraduateNex ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy describes the types of information we collect when you visit graduatenex.online, how we use and safeguard that information, and your rights regarding your personal data.

By using our Platform, you consent to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.

We use the information we collect for the following purposes:

• To process and fulfill your orders and deliver digital products.
• To send transactional emails (order confirmations, receipts, delivery links).
• To provide customer support and respond to your inquiries.
• To personalize your experience and recommend relevant services.
• To improve our Platform, AI tools, and service quality.
• To detect, prevent, and address fraud, abuse, or technical issues.
• To comply with legal obligations and enforce our Terms of Service.
• To send promotional communications (only with your explicit consent, and you may opt out at any time).

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

• Payment Processors: Razorpay processes your payment data under their own privacy policy. We do not store card details.
• Analytics Providers: Google Analytics collects anonymized usage data to help us improve the Platform.
• Authentication Providers: Google Sign-In and Supabase Auth manage your login credentials.
• Legal Requirements: When required by law, court order, or governmental authority.

We use cookies and similar tracking technologies to enhance your browsing experience. The types of cookies we use include:

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect Platform functionality.

We integrate with the following third-party services, each governed by their own privacy policies:

We implement industry-standard security measures to protect your personal information, including:

• HTTPS/TLS Encryption for all data transmitted between your browser and our servers.
• PCI-DSS Compliant payment processing through Razorpay (we never store card data).
• Secure Authentication via OAuth 2.0 (Google Sign-In) and Supabase Auth.
• Regular Security Audits and monitoring for unauthorized access attempts.

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including:

• Account Data: Retained for the lifetime of your account. Deleted within 30 days of account deletion request.
• Transaction Records: Retained for up to 7 years as required by Indian tax and accounting regulations.
• Uploaded Documents: Processed files (resumes, etc.) are automatically deleted within 24 hours of processing.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

To exercise any of these rights, please contact us at support@graduatenex.online. We will respond within 30 days.

GraduateNex is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. We will take steps to delete such information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, sending you an email notification.

We encourage you to review this page periodically for the latest information on our privacy practices.